Call us at
336.837.2886

Mon-Fri 
7:30am-5:30pm
5350 University Pkwy, Unit L
Winston-Salem, NC 27106
email us at:
 greenleafbattery@gmail.com

Green Leaf Battery

You press                   we bring the READY!

Our Warranty Offer 

At Green Leaf Battery, we take pride in providing 100% satisfaction guarantee for all our batteries. Our limited prorated warranty covers up to five years. Contact us in Winston-Salem, North Carolina for more information.

Warranty Credit vs. Time Since Installation

Although we want you to be 100% satisfied, we must limit our liability. By installing our product, you agree to our limited warranty and the limits of our liability and waiver of claims. 

Warranty Service Requests

Call us to initiate all warranty service requests. All suspected warranty claims must first be diagnosed by a repair shop or a Toyota dealership.

The following information must be provided by the repair shop or dealership:

  • Diagnostic trouble codes for the Hybrid Control ECU
  • Diagnostic trouble codes for the Hybrid Battery ECU
  • Diagnostic trouble codes for the Engine Control ECU

Upon review of the repair shop/dealership diagnosis, and determination of a battery failure within the warranty period, Green Leaf Battery will replace the failed battery in accordance with the pro-rated warranty. Green Leaf Battery will not reimburse for diagnostic expenses or towing associated with any warranty claims. 

No warranty replacements will be processed without a diagnosis, and diagnostic trouble codes from a repair shop or dealership. No exceptions.

Our Warranty

This product warranty does not apply to use in fleet vehicles and becomes null and void if the damage is caused by: misuse, abuse or accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; exposure to harsh weather and/or chemicals; or lack of proper maintenance.

This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of Green Leaf Battery Products.

IN ALL CASES, GREEN LEAF BATTERY SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANT ABILITY, ARE EXCLUDED. 

By accepting this product, you hereby waive and release any claim now or hereafter existing against Green Leaf Battery, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities (including, but not limited to, strict liability in tort), obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation of this product.

Warranty is NOT transferable to anyone other than the original purchasing customer except where required by law.

Warranty is NOT transferable to any other vehicle except where required by law.

This means the warranty only applies to the purchased battery in the original vehicle.

This warranty becomes null and void if you install the battery in a different vehicle other than the original vehicle registered at www.greenleafbattery.com/register.

If battery is found to be defective in material, workmanship, or installation by Green Leaf Battery during the warranty period, Green Leaf Battery will issue a replacement in accordance with the guidelines of the prorated warranty.

Warranty does not cover any commercial use of the product. If this product has been purchased for commercial vehicles use, please refer to the applicable Warranty coverage

This warranty excludes failure due to;

  • Improper installations 
  • Products stored for a period of thirty (30) days or more whether in the vehicle or out
  • Physical damage caused after the delivery of the battery to the customer
  • Damages or defects that may have been caused by shipping, if accepted at delivery and not documented with the carrier
  • Removal, tampering, or damage to warranty labels
  • Any modification or bypass of vehicle systems not in congruence with manufacturer specifications
  • Re-installation of the HV battery into a different vehicle
  • Poor vehicle maintenance
  • Vehicle conditions that may cause premature failure 
  • Any condition beyond the control of Green Leaf Battery 

This limited warranty represents the total liability of Green Leaf Battery for any battery. All other warranties implied by state law applicable to the battery shall be limited to the warranty period stated on the sales receipt. Green Leaf Battery makes no other warranties, expressed or implied, including the implied warranties of merchant ability or fitness for a particular purpose.

Five-Year Prorated Warranty

The retailer should follow the following warranty replacement guidelines. Warranty discounts for replacements apply to the original sales price to the installer or wholesaler NOT the final retail price to the customer.

Time from Purchase Warranty Coverage Shipping Installation

  • 0-18 Months - Free Replacement original price to installer/wholesaler Free Installer shops discretion
  • 19-36 Months - Credit for 50% original price to installer/wholesaler Free Installer shops discretion
  • 37-48 Months - Credit for 25% original price to installer/wholesaler Free Installer shops discretion
  • 49-60 Months - Credit for 10% original price to installer/wholesaler Free Installer shops discretion